Consultations and hearings: have your say
The CRTC works closely with individuals, broadcasters, service providers and businesses to enhance broadcasting and telecommunications (telecom) services in Canada.
To do that, we depend on you, Canadians, to tell us what matters to you. What do you want and need? What is working for you? What isn’t? We gather these opinions and comments during public proceedings and hearings on specific topics.
Find proceedings (consultations) open for comment by topic:
- Phone and Internet (telecom)
- Radio, TV and distribution (broadcasting) and Online News Act
- Unwanted calls, spam and rules for telemarketers (compliance and enforcement)
Most requested
Services and information
Public proceedings (consultations)
Find a consultation or application based on topics, notice numbers and dates.
How to participate
Find out how to submit your comments for a public proceeding. You can do this in writing or online. You can also ask to speak at a public hearing.
Public hearings
View our list of hearings with links to related documents and transcripts.
How to claim proceedings expenses
When you participate in a telecommunications proceeding, it may be possible for some of your expenses to be reimbursed.
Roadmap to CRTC processes in ASL
Videos for those who use American Sign Language (ASL).
More information
- Accessibility and accommodations guidelines
- Letters issued by the CRTC (Commission letters)
Cover letter template for submitting joint interventions:
Featured consultations
We are seeking your comments on improving accessibility of television and online streaming.
Status: open from October 16 to December 15, 2025
We are looking at how to improve network resiliency and service reliability.
Status: open from September 4 to December 3, 2025
We are looking at how we can help protect Canadians in the event of a service interruption.
Status: open from September 4 to November 13, 2025
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We are reviewing how public alerts are distributed in Canada. The goal is to help improve the National Public Alerting System, including by improving the accessibility of alerts, considering whether alerts should be distributed in languages that reflect local communities, and ensuring that they are available across the country.
Status: open from July 15 to November 21, 2025
We are modernizing Canada’s broadcasting framework to ensure online streaming services make meaningful contributions to Canadian and Indigenous content.
Status: ongoing
The Act is intended to help Canadian news organizations reach fair commercial agreements with the largest online platforms.
Status: ongoing
This consultation examines how to make the CRTC’s funding process for public interest participation easier to access and more efficient.
Status: closed for comments
We’re looking at whether Internet service providers should be required to display information in a standardized label, similar to nutrition labels on food products.
Status: closed for comments
We are considering the tools Canadians need to make informed decisions about their Internet and cellphone services.
Status: closed for comments
We are looking at important aspects of the subsidy that will help improve affordability of Internet services in the Far North.
Status: closed for comments
We are collaborating closely with First Nations, Inuit, and Métis peoples to co-develop an Indigenous broadcasting policy that meets the needs and interests of Indigenous audiences, broadcasters, and content creators.
Status: closed for comments. There may be additional consultations in early 2025, as needed.
We are considering ways to improve the Broadband Fund to provide better Internet and wireless services to rural, remote, and Indigenous communities.
Status: first decision issued
Following our consultation, we are requiring telecom service providers to notify us of major service outages.
Status: decision issued
We are taking action to improve telecommunications services in the Far North.
Status: decisions issued
We are taking action to ensure Video Relay Service (VRS) in Canada meets users' needs.
Status: decision issued
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