Share your thoughts about improving accessibility of television and online streaming
Current status: Open
Start date: October 16, 2025
End date: December 15, 2025
We are seeking your comments on improving accessibility of television and online streaming. The CRTC is launching a public consultation to help ensure that broadcasters, including online streaming services, make their content more accessible for persons with disabilities. To that end, the CRTC is inviting comments on whether it should update certain rules so that everyone can find and enjoy the content they want on television and online without barriers.
How to participate
There are a few ways you can participate. Please note that we will make all comments public. The deadline to participate is December 15, 2025 at 8 p.m. (Eastern time).
We will accept videos in ASL and LSQ for this consultation.
You must provide a working link to your video in the comments box in the “Submit an intervention” section of the intervention form.
Submit a formal comment online
Use the intervention form.
We also accept comments in ASL and LSQ. You must submit a link to your video using our form.
You will have to agree to our privacy statement first.
Participate by mail
Send a letter with your ideas and input to:
Secretary General
Canadian Radio-television and Telecommunications Commission
Gatineau, Quebec
Canada, K1A 0N2
Send us a fax
Send a fax to 819-994-0218 with your comments.
If you need help submitting your comments, contact our public hearings group by email to hearing@crtc.gc.ca.
First Nations, Inuit, and Métis peoples and organizations requiring assistance submitting comments, including oral interventions, can contact the CRTC’s Indigenous Relations Team.
Who is the focus of this consultation
This consultation may be of interest to:
- persons with disabilities
- public interest groups
- industry and other stakeholders
- members of the public
Key topics for discussion
We invite you to provide your comments on:
- whether online services should be required to make sure people with disabilities can find and use their content on their own
- whether the CRTC should have specific rules for certain online services instead of one set of rules for all
- when any new requirements should be implemented
Read the Notice of Consultation for more details.
Related information
- Broadcasting and Telecom Information Bulletin CRTC 2025-95
- Broadcasting Regulatory Policy CRTC 2023-329 and Broadcasting Order CRTC 2023-330
- Broadcasting Regulatory Policy CRTC 2017-319 and Broadcasting Order CRTC 2017-320
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