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ASL – Videos about the consultation on consumer protections in the event of a service outage or disruption

The Notice of Consultation is also available in Langue des signes québecoise (LSQ).

LSQ

Published on September 4, 2025 - The following American Sign Language (ASL) videos provide the details of Telecom and Broadcasting Notice of Consultation 2025-227 Consumer protections in the event of a service outage or disruption.


ASL – Summary of the proceeding (1 of 6)

ASL – Understanding the need for more consumer protections (2 of 6)

ASL – Possible refund requirements (3 of 6)

ASL – Possible customer communication requirements (4 of 6)

ASL – Specific needs of persons with disabilities or other customers (5 of 6)

ASL – Other issues - enforcement, implementation, promotion and future reviews (6 of 6)
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