Telecom - Staff Letter addressed to Dragos Vacar (ACE Condominium Management Inc.)

Gatineau, 17 April 2026

Reference: 8622-B75-202506304

BY EMAIL

Dragos Vacar
Condominium Manager
ACE Condominium Management Inc.
89 Connie Cresent
Concord, ON  L4K 1L3
dragos@acemgmt.ca

Subject: Beanfield Technologies Inc. - Application for timely access on reasonable terms and conditions to property located at 50 Charles Street East, Toronto, Ontario, administered by Toronto Standard Condominium Corporation No. 2662 – Request for Information

Dear Dragos Vacar and representatives of Toronto Standard Condominium Corporation No. 2662,

The Canadian Radio-Television and Telecommunications Commission (CRTC) is an administrative tribunal responsible for the administration of the Telecommunications Act (the Act), including policies that encourage competition in markets to ensure that Canadians have a choice of telecommunications service provider (TSP). 

On 19 December 2025, the Commission received an application from Beanfield Technologies Inc. (Beanfield) filed under Part 1 of the Canadian Radio-Television and Telecommunications Commission’s (CRTC) Rules of Practice and Procedure (the Rules). In its application, Beanfield alleged that it was unable to obtain timely access on reasonable terms and conditions to the MDU property located at 50 Charles Street East, Toronto, Ontario and administered by Toronto Standard Condominium Corporation No. 2662 (TSCC 2662).

When the Commission receives such an application, it examines the issue and makes a determination based on the record before it. Commission staff therefore seek interventions from all parties, including the respondent, wishing to state their position, so that this information can be taken into account. TSCC 2662 is therefore requested to submit to the Commission, by no later than 8 May 2026, either:

  1. A confirmation that it has no response to provide regarding the above-referenced application; or,
  2. A response to the Commission addressing Beanfield’s application, prepared in accordance with the Rules (including per subsection 13(1) and subsection 25(2)).

Beanfield may also file with the Commission a reply to TSCC 2662’s answer by no later than  22 May 2026.

Responding to an application or submitting an intervention:

Submissions to the CRTC must be filed in accordance with the procedures set out on the CRTC website, including ensuring that all correspondence is addressed to the Secretary General (Marc Morin). All documents must be submitted no later than 8:00 p.m. (EST) on the deadline date. Interventions are placed on the public record of the proceeding.

In addition to filing its response with the CRTC, TSCC 2662 is required to serve a copy of its response directly on Beanfield as the applicant.

Documents filed with the Commission electronically must be submitted via My CRTC Account. If you have not yet obtained a My CRTC Account, call 1-866-393-0932 between the hours of 7 a.m. and 6 p.m. (EST) to obtain an activation code and a GC Key. Please also call this number to obtain any required support when filing documents with the CRTC. The following link will take you to the page on the CRTC’s website containing instructions for obtaining a My CRTC Account, as well as instructions for filing documents: Submitting applications and other documents to the CRTC using My CRTC Account | CRTC

The MDU Access Condition

Commission staff reminds TSCC 2662 that in Telecom Decision 2003-45, the Commission established the MDU access framework, in which it emphasized the importance of facilitating competition and that end-users should have the right to access the telecommunications service provider (TSP) of their choice, regardless of the type of dwelling. The Commission also set out guidelines to assist building owners and local exchange carriers (LECs) in negotiating just and expedient conditions of access to MDUs.

In paragraph 141 of that decision, the Commission established the MDU access condition, which states the following:

Accordingly, pursuant to its powers under section 24 of the [Telecommunications] Act, the Commission requires that the provision of telecommunications service by a LEC in an MDU be subject to the condition that all LECs wishing to serve end-users in that MDU are able to access end-users in that MDU on a timely basis, by means of resale, leased facilities or their own facilities, at their choice, under reasonable terms and conditions (the MDU access condition).

In Telecom Regulatory Policy 2021-239, the Commission extended the MDU access condition and associated obligations to all carrier Internet service providers that provide services to end-users in MDUs.

A copy of this letter will be added to the public record of the proceeding.
Sincerely,

Original signed by

Suneil Kanjeekal
Director of Dispute Resolution and Regulatory Implementation
Telecommunications Sector, CRTC

c.c.  Fabien Fourmanoit, Beanfield Technologies Inc., FFourmanoit@beanfield.com
Gabriel Nylund, ACE Condominium Management Inc., Gabriel@acemgmt.ca
Vy Tran, CRTC, Vy.Tran@crtc.gc.ca

Date modified: