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Telecom - Staff Letter addressed to the Distribution List

Gatineau, 25 March 2026

Reference(s): 8663-B2-202501700

BY EMAIL

Distribution List

Subject: Request for Information – Bell Canada’s Part 1 application: Adapting the Regulatory Framework for Mobile Wireless Exchange Service – Additional Request to Extend Deadlines

Dear recipients:

On 13 February 2026, the Commission received a request from Bell Canada (Bell) for an open-ended extension of the deadline to provide responses to Staff Response to Bell Request for RFI deadline extension. Bell stated that the extension would allow it to develop a consultation process and consult with disability groups whose members rely on teletypewriter (TTY) relay-based message relay service.

On 19 February, Commission staff granted Bell’s extension request and set a new deadline of 31 March 2026. Staff also indicated that should Bell require additional time, the company could reach out to the Commission with an additional, appropriately justified, request, to be considered at that time.

On 19 March 2026, the Commission received a follow-up request from Bell to extend the revised deadline by two weeks to facilitate consultations with, and accommodate the schedules of, consultation participants. Bell indicated that it has retained a third-party vendor and that consultations with TTY relay users are underway, but that the March break may have impacted the availability of potential participants. 

Commission staff considers that this request for additional time is reasonable, given the steps that Bell has already taken towards having meaningful consultations with persons who use TTY relay.

Staff is therefore granting Bell’s request, and accordingly, the deadlines for the above-noted RFI have been modified for all recipients as follows:

A copy of this letter and all related correspondence will be added to this application’s public record.

Original signed by

Lisanne Legros
Director, Telecommunications Networks Policy

Telecommunications Sector

c.c.:
Simon Wozny, CRTC, Simon.Wozny@crtc.gc.ca
Cameron Warriner, CRTC, Cameron.Warriner@crtc.gc.ca
Loïc Yves Abena Fouda, CRTC, LoicYves.AbenaFouda@crtc.gc.ca
Bradley Gaudet, CRTC, Bradley.Gaudet@crtc.gc.ca
Antica Corner, CRTC, Antica.Corner@crtc.gc.ca

Attach. (1): Distribution List

Distribution List

Deafness Advocacy Association Nova Scotia (DAANS): daans@ns.sympatico.ca
Deaf-Blind Planning Committee (DBPC): dbpc2.0@gmail.com
Fondation des Sourds du Québec: information@fondationdessourds.net
Bell Canada: bell.regulatory@bell.ca
Vaxination Informatique: jfmezei@vaxination.ca
TELUS Communications Inc.: regulatory.affairs@telus.com
Rogers Communications Inc.: regulatory@rci.rogers.com
Saskatchewan Telecommunications Inc. (SaskTel): document.control@sasktel.com
Eastlink: regulatory.Matters@corp.eastlink.ca
Québecor Média Inc.: regaffairs@quebecor.com
Mouvement populaire des sourds du Canada (MPSC): canadadeafgrassrootsmovement@gmail.com
Comité consultatif pour les services sans fil des Sourds du Canada (CSSSC): regulatory@deafwireless.ca
Newfoundland and Labrador Association of the Deaf (NLAD): myles.murphy@nf.sympatico.ca
Eeyou Communications Network: c.melancon@eeyou.ca
Ontario Association of the Deaf (OAD): dprong@deafontario.ca;  richmanelliott@gmail.com
Société nationale canadienne des sourds-aveugles (SNCSA): mchugh.mm@gmail.com
Audition Quebec: presidence@auditionquebec.org
Association des malentendants canadiens – Chapitre de la C.-B. (chha-bc.org):
president@chha-bc.org 
Coalition des sourds et malentendants (Coalition des SM): dprong@deafontario.ca;  richmanelliott@gmail.com; dprong@deafontario.ca
Association des Sourds du Canada – Canadian Association of the Deaf (ASC-CAD): info@cad-asc.ca

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