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Ottawa, 18 April 2013

Our reference: 8740-A53-201305417

BY EMAIL

Mr. Denis E. Henry
Vice President
Regulatory, Government and Public Law
Bell Aliant Regional Communications
160 Elgin Street
Ottawa, Ontario K2P 2C4
regulatory@bell.aliant.ca

Mr. Philippe Gauvin
Senior Counsel- Regulatory Law and Policy
Bell Canada
160 Elgin Street, 19th Floor
Ottawa, Ontario K2P 2C4
bell.regulatory@bell.ca

Re: Bell Aliant Regional Communications, Limited Partnership Tariff Notice 447– Requests for information

Dear Sirs:

On 4 April 2013, the Commission received an application by Bell Aliant Regional Communications, Limited Partnership (Bell Aliant) under cover of Tariff Notice 447, in which Bell Aliant proposed changes to its General Tariff Item 626 - ADSL Access Service. Specifically, Bell Aliant proposed, among other things, to grandfather the $2.75 per month per access payment option for the service charge for those service providers who have already opted for a three-year Minimum Contract Period (MCP), but to amend the tariff such that on a going-forward basis, a service provider opting for the $2.75 per month per access payment of the service charge who cancels any time before the full 36-month MCP has expired is responsible for payment of the outstanding balance of the $99.00 service charge.
Commission staff has determined the need for further information in order to properly assess Bell Aliant’s request with respect to its proposed tariff change. Consequently, Bell Aliant is requested to respond to the attached interrogatories by 2 May 2013.

Accordingly, Commission staff sets out the following process dates:
Bell Aliant’s responses to Commission interrogatories 2 May 2013
Comments may be filed by parties 9 May 2013
Reply comments may be filed by the Bell companies 16 May 2013

With respect to Bell Aliant’s interrogatory responses, the level of disclosure of information should be consistent with previous disclosure rulings and take into consideration the disclosure guidelines specified for cost information set out in Confidentiality of information used to establish wholesale service rates, Telecom Regulatory Policy CRTC 2012-592, 26 October 2012.

Consistent with the guidelines set out in Broadcasting and Telecom Information Bulletin CRTC 2010-959, copies of comments and interrogatory responses referred to above are to be served on all parties to this proceeding. Copies of the documents should also be sent to pamela.cormier@crtc.gc.ca.

Yours truly,

Original signed by

Lyne Renaud
Director, Competitor Services & Costing
Telecommunications Directorate

c.c..: Lyne Renaud, CRTC, 819-953-5414, lyne.renaud@crtc.gc.ca
Pamela Cormier, CRTC, 819-953-9675, pamela.cormier@crtc.gc.ca

attach (1)

Attachment

1. General Tariff Item 626, paragraph 3, note 2, indicates that when a service provider orders an ADSL access from Bell Aliant and subscribes to a three – year Minimum Contract Period (MCP), the service provider has the option of paying $2.75 per month per access on a recurring basis in lieu of paying the company’s one-time service charge of $99 at the time of placing the order. For each month from March 2012 to February 2013, provide the following ADSL access information for Bell Aliant:

a. the total number of service providers that subscribe to Bell Aliant’s access service
b. the total number of in-service accesses
c. the total number of access installations
d. the total number of access terminations
e. the number of in-service accesses that use the monthly service charge option
f. the number of access terminations that were using the monthly service charge option
g. the number of accesses terminated prior to the end of the 3-year MCP that were using the monthly service charge option

2. In paragraph 3 of its application dated 4 April 2013, the company indicated that it is systematically under recovering its service charge costs for its installation of ADSL accesses because of the practices of a certain service provider named in its application. For each month from March 2012 to February 2013, provide the following ADSL access information for the service provider named in the application:

a. the number of customers of the service provider
b. the total number of in-service accesses
c. the total number of access installations
d. the total number of access terminations
e. the number of in-service accesses that use the monthly service charge option
f. the number of access terminations that were using the monthly service charge option
g. the number of accesses terminated prior to the end of the 3-year MCP that were using the monthly service charge option

3. Refer to the company’s General Tariff Item 626, paragraph 2 i), which refers to automatic renewals.
a. Confirm that if a 3-year MCP is renewed, with no break in service, Bell Aliant ceases to bill the service provider for the $2.75 per month per access after the original 36-month period.
b. If yes, describe and explain what measures / processes are in place to ensure the service provider is not billed $2.75 per month per access after the original 36 month period in the scenario described in a) above.

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